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West Henrico Customer Service Center

Address |  Directions |  Hours |  Phone |  Notices |  Services

You have options.
  • Renew your vehicle registration (decals) online and save $1.
  • A $5 statutory fee is added to each vehicle registration renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail, over the phone (1-888-337-4782) or at a DMV Select location. Listen to our podcast, "Five reasons to avoid going to DMV".
  • More than 25 other transactions may be conducted online. Customers may renew their driver's license, purchase a copy of their driving record and more.


click here for important notices regarding this office Important Office Notices :
  •  The drive up service window at this location is closed permanently. Please renew vehicle registration by mail, internet, or phone to avoid the $5.00 service fee for renewing vehicle registration at a Customer Service Center.

Speed your visit to our office by checking the new list of required documents.

Hours of Operation:
Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.

Contact Information:
9237 Quioccasin Road
Richmond, VA 23229-5425

Telephone:
(804) 497-7100
Fax:
804-754-4010

Exterior photo of office.

Interior photo of office.

Directions:
Take I-64 to Parham Road South exit 181. Travel south on Parham Road to Quioccasin Road approximately 1.5 miles. Turn right on Quioccasin Road and travel 1 mile. DMV is on the left.


MapQuest Driving Directions

Traffic and Road Conditions

For bus information contact Greater Richmond Transit Company (804) 358-4782

Services:
Wheelchair available upon request at the Information Counter Wheelchair available upon request at the Information Counter.

Assistance:
DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.


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© Virginia Department of Motor Vehicles (DMV) 2010, All rights reserved.
P.O. Box 27412
Richmond, VA 23269

(804) 497-7100
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It is DMV's policy to only release your information to you.


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