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Chester Customer Service Center

Address |  Directions |  Hours |  Phone |  Notices |  Services

You have options.
  • Renew your vehicle registration (decals) online and save $1.
  • A $5 statutory fee is added to each vehicle registration renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail, over the phone (1-888-337-4782) or at a DMV Select location. Listen to our podcast, "Five reasons to avoid going to DMV".
  • More than 25 other transactions may be conducted online. Customers may renew their driver's license, purchase a copy of their driving record and more.


Are you doing a vehicle-related transaction? Visit a DMV Select location. Local governments and private entities contract with DMV to provide selected DMV transactions in a secure environment. The DMV Select locations nearest to this office are:
Chesterfield

click here for important notices regarding this office Important Office Notices :
  •  The drive up service window at this location is closed permanently. Please renew vehicle registration by mail, internet, or phone to avoid the $5.00 service fee for renewing vehicle registration at a Customer Service Center.
  •  All Virginia Department of Motor Vehicles (DMV) Customer Service Centers will be closed on Thursday, November 26; Friday, November 27; and Saturday, November 28, in observance of Thanksgiving.

Speed your visit to our office by checking the new list of required documents.

Hours of Operation:
Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 12:00 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.

Contact Information:
12100 Branders Creek Road
Chester, VA 23831-1499

Telephone:
Toll Free: 1-866-DMVLINE (1-866-368-5463) or 1-800-435-5137
Fax:
804-796-4233

Exterior photo of office.

Interior photo of office.

Directions:
Take I-195 to Powhite Parkway South. Exit onto Chippenham Parkway to the Ironbridge Road/Chesterfield exit. Follow Ironbridge Road (Route 10) toward Chester for approximately 8 miles. Turn right at Branders Creek Drive. DMV is on the right.

From I-295: Take exit 15B (Chester) onto Route 10. Follow Route 10 for approximately 6 miles. Turn left onto Branders Creek Drive. DMV is located next to Walmart.

From I-195: Take Chester exit onto Route 10 (IronbridgeRoad). Follow Route 10 for approximately 4 miles. Turn left onto Branders Creek Drive. DMV is on the left.


MapQuest Driving Directions

Traffic and Road Conditions

Services:
Wheelchair available upon request at the Information Counter Wheelchair available upon request at the Information Counter.

Assistance:
DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.


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© Virginia Department of Motor Vehicles (DMV) 2009, All rights reserved.
P.O. Box 27412
Richmond, VA 23269

1-866-DMV-LINE (1-866-368-5463)
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It is DMV's policy to only release your information to you.


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