Springfield Mall Customer Service Center
- Renew your vehicle registration (decals) online and save $1.
- A $5 statutory fee is added to each vehicle registration renewal transaction conducted in DMV customer service centers. Avoid the $5 fee by renewing online, through the mail, over the phone (1-888-337-4782) or at a DMV Select location. Listen to our podcast, "Five reasons to avoid going to DMV".
- More than 25 other transactions may be conducted online. Customers may renew their driver's license, purchase a copy of their driving record and more.
Fairfax City
Falls Church City
Important Office Notices :- Motorcycle road exams are not conducted at this location. To schedule a motorcycle exam, please contact Mike Martin at 703-220-7083 or Steve Shockey at 703-505-5250.
- This office offers all DMV services except the road skills test.
- All Virginia Department of Motor Vehicles (DMV) Customer Service Centers will be closed on Thursday, November 26; Friday, November 27; and Saturday, November 28, in observance of Thanksgiving.
Hours of Operation:
Monday - Saturday: 10:00 a.m. - 6:30 p.m.
Note: No tickets for testing will be issued 30 minutes before closing.
Contact Information:
6702 Springfield Mall
Springfield, VA 22150-1703
Telephone:
Toll Free: 1-866-DMVLINE (1-866-368-5463) or 1-800-435-5137
Fax:
703-313-6675
Directions:
Metro: Take the blue line to the Springfield/Franconia station. Go north on Frontier Drive. Go three traffic lights and turn left into Springfield Mall. Use entrance #3 on the Northeast side of the mall.
From I-95: Take the Franconia exit off I-95. Turn left onto Loisdale Drive. Go 1/10 mile. DMV is located on the lower level of the mall at entrance #3 on the Northeast side of the mall.
MapQuest Driving Directions
For bus information contact Metro Bus (703) 637-7000 or Fairfax Connector (703) 339-7200
Services:
Wheelchair available upon request at the Information Counter.
Assistance:
DMV is committed to providing our customers the best service possible. DMV takes numerous measures to ensure our customer service centers (CSC) comply with the Americans with Disabilities Act, and that all of our customers have access to the services they need in a comfortable environment. Customers with disabilities can easily request special assistance or accommodations by making their needs known when they arrive at the information counter in any CSC. If you experience service that you feel does not meet your expectations, please ask to speak to the manager or supervisor on duty.
Save Time and Money!
Renew your vehicle registration for 2 years online and you could save $8. Take advantage of our other preferred services and avoid the $5 statutory fee for visiting a DMV Customer Service Center. Savings Scenarios Specific details
